In case you were looking for a reason to be nicer to customer service representatives: There’s a chance you might end up falling head-over-heels in love with him or her

After getting FiOS installed at her home,this Reddit usercouldn’t get the service to sync with her computer, so she went ahead and called customer service. She stayed on the phone for four hours while the rep worked on the issue. “We had lots of down time because I was constantly restarting the computer and we would chat about whatever,” she shared. “We hung up with a plan to talk the next night because I had to get some antivirus software.”

“He called the next night and same thing – talked for hours while he worked on my computer. At the end I was really bummed because I thoroughly enjoyed talking to him,” she said, adding that she hoped her rep would contact her. And he finally did by sending a quick email to ask about the current status of her computer. Celý příspěvek →